Armanino

Amy Wardle

Joanna Pritchard

Audit Ally - Client Help Center

This page is designed to help you get started quickly and know exactly where to go for guidance, training, and support as you begin using Audit Ally. Navigate to all…

Audit Ally Client Resources

What is Audit Ally?

How to contact the support team and report issues

Read below for details on how to get help as you utilize Audit Ally.

Contact Support

This article outlines the process for users to report system bugs and security-related issues to ensure timely resolution and maintain the security of Audit Ally

Bug Reporting

Guidance on how to get started with Audit Ally

Getting Started

This article is a guide to assist users in enabling MFA with a mobile authenticator app

Setting Up MFA

Instructions on how to complete the onboarding steps to set up your account and access Audit Ally

Set Up Your Account

This article is a guide to direct users on how to manage client user access in Audit Ally, including adding new users, resetting MFA, and disabling user access

How to: Add & Manage Users

Instructions on how to reset a users account password and MFA, or resend an onboarding email

How To: Reset an Account

Learn how to access Audit Ally if you haven't received your temporary password, including IT/Security Allowlist Requirements

How To: Access Audit Ally if you Haven't Received your Temporary Password

Instructions on how to manage your notification preferences

How To: Manage Notification Settings

Users' Security Responsibilities

Guidance on how to set up and manage user accounts

Account Setup & User Management

This article provides detailed instructions on how to upload documents and complete requests in Audit Ally.

How To: Upload Files and Fulfill Requests

This article explains how to respond when files or requests have been returned by your Armanino team.

How To: Resolve Returned Requests

Learn how to lock and unlock a request so that only designated users can view the request details.

How To: Lock and Unlock a Request With Sensitive Data

How To: Download Your Request List

Learn How to Assign Control Owners to Requests

How To: Assign Control Owners

Help Center Articles for utilizing Audit Ally's request management

Request Management

Find answers and get help from Intercom Support and Community Experts

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